BREXIT - Potential Implications for Customers Outside the UK
SEPTEMBER 2022 - UPDATE
Regrettably, we have recently had too many customers who have not read the information we provide concerning the implications of Brexit to people ordering from EU countries. We have therefore decided to suspend shipments to EU countries via the website. If you live in the EU and wish to place an order, please email your requirements to firstname.lastname@example.org and we will be happy to make arrangements direct with you via email.
This notice is intended for the particular attention of our customers in the EU.
The Brexit agreement between the UK and the EU has resulted in EU customers now being obliged to pay VAT in their own country on all purchases from UK stores. In addition, orders with a value of 150 Euros or more may attract import duty.
VAT is different in each country - there are different rates and the list of goods which are subject to VAT varies too. For this reason (and because we are not tax experts) it is impossible for us to advise customers about VAT rates in their country and about whether or not import duty may be applicable to anything purchased from our store.
We would urge all EU customers to make enquiries with their own tax authorities in advance of placing an order with us. We love supplying customers all over the world, but especially in the EU, and would not want them to face unexpected tax bills (and no doubt extra administration charges from the tax authorities).
Within the UK, children's shoes and clothing are zero-rated for VAT. This means that there is no VAT included in our prices on these items. All EU countries apply VAT on these items at the rate prevailing in their country. If you are located in an EU country, you WILL be charged VAT, and possibly import duty, on any order you place with us. We make a full and accurate customs declaration on all overseas orders, including the HS code of the item, the value of the item, the weight of each individual item, the amount of shipping charged, and the country of origin of each item.
Please also be aware that at times, it is possible for goods to be held up by your local customs office for very long periods of time. We very much want you to shop with us, but it's important that you are made aware of any potential costs and delays. VAT, import duty and customs delays are completely outside our control and we cannot be held liable for any expense or inconvenience caused to you as a consequence of Brexit. Please check current costs and transit times with your customs department and postal service before placing your order. When you place an order with us you will need to confirm that you have read and understood these notes which form part of our terms and conditions.